Using Generative AI and Retrieval Augmented Generation for Accessibility Services Note Taking Requests

Students requesting note taking as part of their accessibility accommodations experience many barriers in being able to fulfill their needs. Such barriers include (but not limited to): no available note takers, students not wanting to share their notes with others; little to no reward for note takers; and instructors not actively recruiting note takers. According to Accessibility Services, the obstacles around note taking accommodations are widespread in all units and across all three UofT campuses. This LEAF+ Project aims to explore the prospect of automated note taking for Accessibility Services using generative AI and Retrieval Augmented Generation (RAG) techniques.